English

myLivica –
Online portal for employees

With this, you have full control over your insurance data from now on. With the Livica online portal, you get a clear overview of your current retirement situation. Print your personalized retirement certificate conveniently, simulate different scenarios online, and get an overview of the resulting benefits. Use the integrated tax calculator to better understand the tax implications.

Here is the Online Portal

The Livica app for iOS & Android

The Livica app for iOS & Android

!

To activate your personal account, you have received a letter by post. Alternatively, you can contact us, and we will send you the letter with the activation code by email.

Instructions for first-time login/registration

Login/registration

  1. Open the website: https://portal.livica.ch/

  2. Click on 'Register'

Login

Please log in with your username or new social security number.

User name

Password

Next

Sign in →

I forgot my password →

Login

Please log in with your username or new social security number.

User name

Password

Next

Sign in →

I forgot my password →

1

Identification

  1. Enter your 13-digit OASI number
    → The 13-digit OASI number can be found on your current pension certificate

  2. Enter your date of birth

  3. Enter your personal activation code
    → You will receive the activation code in a separate letter

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please enter the identifiers.

Social Security No.

Date of birth

Activation Code

I have read and accept the Terms of Use.

Next

Cancel

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please enter the identifiers.

Social Security No.

Date of birth

Activation Code

I have read and accept the Terms of Use.

Next

Cancel

2

Enter user data

  1. Enter the (private) email address (this is also the username)

  2. Create the password (at least eight characters from the following groups: numbers, upper and lower case letters, special characters)

  3. Repeat the password

→ After entering your e-mail address, you will receive a verification code in your e-mail inbox (please also check the SPAM folder)

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please enter your user details and new password. The password must have at least 8 characters, including ones from the following groups: numbers, upper- and lowercase letters, special characters.

E-mail address

Password

Repeat password

Return

Next

Cancel

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please enter your user details and new password. The password must have at least 8 characters, including ones from the following groups: numbers, upper- and lowercase letters, special characters.

E-mail address

Password

Repeat password

Return

Next

Cancel

3

Enter the verification code

  1. 1.Enter the verification code from the e-mail received

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please enter the verification code that was sent to the email address.

Verification key

Return

Next

Cancel

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please enter the verification code that was sent to the email address.

Verification key

Return

Next

Cancel

4

Set up authentication

Access to your insurance portal is additionally protected with two-factor authentication. You have two options to choose from:

Option 1: Text message sent to a mobile phone number

Option 2: Authenticator app

→ The app, e.g. “Microsoft Authenticator” can be downloaded from the Apple App Store or Google Play Store.

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Access to your user account is additionally protected with two-factor authentication. Please select the option you want to use when logging in.

Two-factor authentification via

Please select

Return

Next

Cancel

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Access to your user account is additionally protected with two-factor authentication. Please select the option you want to use when logging in.

Two-factor authentification via

Please select

Return

Next

Cancel

5.1

Option 1

Text message sent to a mobile number:

A verification code will be sent to the desired mobile phone number by SMS.

  1. Please transfer the verification code to the field.

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please enter the verification code that was sent to the mobile number

Verification key

Return

Next

Cancel

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please enter the verification code that was sent to the mobile number

Verification key

Return

Next

Cancel

or

5.2

Option 2

Authenticator app:

  1. Scan the generated QR code on the website using the authenticator app

  2. Enter the verification code from the authenticator app

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please open your authenticator app and scan the QR code. Then enter the code shown in the authenticator app to confirm.

QR Code

Verification key

Return

Next

Cancel

Insured persons or pensioners

1

Identification

2

User data

3

Confirm email

4

Two-factor-selection

5

Confirm Two-Factor

Please open your authenticator app and scan the QR code. Then enter the code shown in the authenticator app to confirm.

QR Code

Verification key

Return

Next

Cancel

Contact

Livica Sammelstiftung
Aarbergergasse 30
3011 Bern

Office Zurich
Stockerstrasse 12
8002 Zurich

Do you have questions?

We are here for you

Monday - Thursday
08:30 - 11:30 AM
01:30 - 04:30 PM

Friday
08:30 AM - 11:30 AM

Legal form: Foundation

UID: CHE-109.795.642

Contact

Livica Sammelstiftung
Aarbergergasse 30
3011 Bern

Office Zurich
Stockerstrasse 12
8002 Zurich

Do you have questions?

We are here for you

Monday - Thursday
08:30 - 11:30 AM
01:30 - 04:30 PM

Friday
08:30 AM - 11:30 AM

Legal form: Foundation

UID: CHE-109.795.642

Contact

Livica Sammelstiftung
Aarbergergasse 30
3011 Bern

Office Zurich
Stockerstrasse 12
8002 Zurich

Do you have questions?

We are here for you

Monday - Thursday
08:30 - 11:30 AM
01:30 - 04:30 PM

Friday
08:30 AM - 11:30 AM

Legal form: Foundation

UID: CHE-109.795.642

Contact

Livica Sammelstiftung
Aarbergergasse 30
3011 Bern

Office Zurich
Stockerstrasse 12
8002 Zurich

Do you have questions?

We are here for you

Monday - Thursday
08:30 - 11:30 AM
01:30 - 04:30 PM

Friday
08:30 AM - 11:30 AM

Legal form: Foundation

UID: CHE-109.795.642